The best way to get support is to send email to:

Every message to this address is entered into our issue tracking system and so will not be lost. Messages sent to us in any other way do not get entered into the tracking system.

You will receive an automatic confirmation of your support request almost immediately. This confirmation will include a tracking number, which should be used in all follow-up correspondence on the original issue.

Third Street Software, Inc.
1221 S. Clarkson Street, Suite 206
Denver, Colorado 80210
U.S.A.