We need to make some important changes to our server infrastructure to keep up with the load that all of the new Sente users are placing on our systems. To do this, we will be doing some important work on our servers over the next few weeks, including moving them to a new location.
This work will result in a few periods of downtime for various aspects of our infrastructure, starting with an outage later today (Sunday, 31 July 2011). Outages will normally only affect part of our infrastructure. For example, the outage today should affect our web server and the new library registration service. This means that you will not be able to access our web site, or create a new synchronized library during that time. A similar outage is expected on Tuesday of this week.
The library synchronization service for existing synced libraries should remain up during these initial outages, but it will go down in another week or so when we move those servers.
We apologize in advance for any inconvenience these outages may cause. Once complete, everything should be a bit faster, more reliable and more secure. Most importantly, the new location will enable us to keep up with the growing sync traffic that you all are generating! Between now and then, we appreciate your patience with the occasional bump along the way.
[UPDATE: 2 Aug 11: We have completed the move of the web server and everything appears to be back up and running just fine. The sync servers will move in a few days.]